BMW OF SLO IS NOW HIRING!
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BMW GENIUS NEEDED!
Cardinale Automotive Group is a world-class organization of happy employees. Relationships are the foundation of our success. With every vehicle sold, every automobile serviced, every customer interaction and every new hire brought onboard – we strive to create outstanding and long-lasting relationships. This means listening, caring and understanding. After forty years of success, we're proud to call ourselves one of the nation's top performing dealer groups.
What We Offer:
• Competitive Compensation Packages
• Mentorship and coaching
• Excellent Opportunities for Career Growth
• Medical, Dental, Vision, Life, and AD&D for both employee and family
• Employee discounts
DUTIES AND RESPONSIBILITIES:
Achieving High Standards
Principal Duties and Responsibilities:
• Provides comprehensive product information throughout the sales process
• Supports the client advisor in product related tasks and activities
• Provides extensive and customer oriented product experience and explains complex product features based on customers’ actual needs
• Provides transparent product information to Genius community, sakes representatives and Contact Information Centers (CIC)
• Improves the quality of the sales process and customer satisfaction
• Fully explains vehicle features, application and benefits
• Maintains constant communication with the designated sales personnel at the dealership on vehicle delivery and any scheduling changes
• Arrives to scheduled appointments in a timely manner and maintains communication with clients regarding any changes to scheduled time
• Acquires and maintains total product knowledge on all vehicles and understands competitor’s vehicle features, benefits and perhaps shortcomings
• Keeps abreast of new products, features, accessories, etc., and their benefits to clients
• Achieves client satisfaction objectives as assigned by management and follows up with new owners to ensure delivery satisfaction
• Maintains high ethical standards in all actions and maintains a professional appearance at all times
Additional Duties and Responsibilities:
• Demonstrates passion about our brand and products
• Confident in using new media (tablets, social media, etc.)
• Assist in other areas of the Sales department and performs other administrative duties, as assigned
Responsible for other duties as assigned and/or required by business need.